01 · Connect
Crawl public HTML and the allowed domain’s sitemap. Add reviewed FAQs and connect an existing catalog or read-only API/feed. Private database tables are never exposed to visitors.
Your website has answers.
Give them a conversation.
A visible, branded chatbot connected to your information. Choose support without AI, with AI, or both options for visitors.
Two modes, the same business information.
| Your needs | Chatbot without AI | Chatbot with AI |
|---|---|---|
| How it answers | Finds keyword matches and shows original excerpts with links. | Writes and synthesizes from selected source excerpts, with system-verified source links. |
| Languages | ES/EN interface; full support requires content in each language. No translation. | Responds and translates into Spanish or English using available information. |
| Conversation | Limited context for short follow-up questions. | Up to six recent turns held in browser memory to contextualize questions. |
| Sources | HTML pages, sitemap, FAQs, catalog and public-data API. | The same sources; no unrestricted browsing or private visitor data access. |
| Contacts | Consented contact form, dashboard records and optional SMTP notification. | Also included; contact-form data is not sent to the model. |
| Usage | No AI usage. Documented technical and crawling limits. | 1,000 AI responses/month per company. Source mode stays available. |
AI can make mistakes. Check its sources. It does not guarantee correct answers, sales, understanding of every question or human support. When information is insufficient, the assistant uses source mode or offers contact.
From your content to the corner of your website.
02 · Review
Set name, colors and greetings. Test real questions and open a one-hour Webaktiva preview without changing the client website.
03 · Insert
Copy one script line before the closing body tag. Bottom-right button, mobile layout and isolated styles. Set the final HTTPS domain and update CSP if used.
04 · Update
Update manually or every 6, 12, 24 hours or week. Webaktiva’s cron maintains sources and processes contact notifications; it does not automatically learn from conversations.
Privacy and control from the start.
The owner authorizes AI and updates the privacy policy. Visitors explicitly accept before their question, recent context and source excerpts are sent to OpenAI. Source mode stays available as an alternative. Credentials, private orders and contact forms are not sent to the model. The platform stores no chat transcripts; AI results are encrypted for up to 35 days for usage control and idempotency. OpenAI processes requests under its terms; response storage for later API retrieval is disabled.
Contacts are encrypted, retained for 90 days and never automatically subscribed to marketing. Notifications require configured SMTP. The crawler respects robots.txt and noindex; it does not process PDFs, login pages or JavaScript-only content. Old pages no longer linked require manual review.
Add website support, with or without AI.
Select Website, then choose the chatbot in its add-ons. Choose one tier: the AI tier already includes source mode, so the two prices are never added together.
Without AI
+29 € / monthSource excerpts and links, FAQs, catalog, ES/EN content, automatic updates and contact capture. No model calls or AI allowance usage.
With AI · both modes
+79 € / monthEverything in source mode, plus grounded writing, translation and conversation. Includes 1,000 AI responses/month per company, shared across its chatbots. Source mode remains available.
Monthly examples: Website €59 + source chatbot €29 = €88/month; Website €59 + AI chatbot €79 = €138/month. VAT excluded. Annual billing discounts the Website module by 15%; chatbot add-ons keep their regular price. Onboarding, migration and custom connectors are quoted separately.
AI allowance and fallback
A separate calendar-month allowance: content credits and Search AI do not increase it. Successful responses, provider-uncertain requests and responses that cannot be used after generation reserve allowance. No automatic retries or overage charges. When the allowance is exhausted or AI is unavailable, source mode answers or offers contact.